A calm, always-on first responder that replies instantly and automatically — one text away, day or night.
No app to install, no training to schedule. Caregivers already know how to text.
Add your care manuals, policies, and procedures. Medica reads them so every answer sounds like it came from your agency.
Any time, any question — meds, behavior, a hard moment with a client. They get a warm, accurate answer in seconds.
Watch who's connecting, how they're feeling, and where someone might need a hand — all on one calm dashboard.
A caregiver hits a moment they're unsure about. Instead of guessing — or waking you — they text Medica and get steady, protocol-backed guidance in seconds.
Not the internet. Medica only knows what you've taught it, so guidance always matches your protocols.
Anything urgent or sensitive is escalated to your on-call lead, with the full context attached.
Warm, plain-language replies — never robotic. The kind of backup a caregiver actually wants.
“Can I give Mr. Lewis his evening dose an hour early?”
“My client is agitated and won't sit down — what should I do?”
“How do I log a visit I had to cut short?”
“There's a fall risk by the bathroom. Who do I flag this to?”
“I think this needs a nurse tonight — can you reach Denise?”
See Medica with your own protocols in a 10-minute walkthrough. We'll have your first aides connected by the end of the call.